Tastefully meeting customers needs

Providing our customers with the best and creating a shopping experience of first choice has always been the touchstone of the Metrojaya group's mission. Ever since the opening of our first store in 1976, the Metrojaya chain has established a sound reputation for itself in the Malaysian retailing industry. The group operates a chain of ten department stores and over 70 specialty stores that occupy over one million square feet of floor space. The cornerstone of our success has been our continued commitment towards designing a distinctive shopping environment for our customers, offering exclusive yet affordable fashion and household goods which go beyond the ordinary. Each item displayed in our stores is selected with a discerning eye for quality and style, ensuring its capacity to fit into the variety of contemporary lifestyles led by our customers. Our innovative merchandising teams have keen instincts for what will appeal to our customers and are instrumental in maintaining Metrojaya's reputation as a trendsetter. Over the years, Metrojaya's success in attracting customers and expanding its range of lifestyle goods has made it a household name to most Malaysians, establishing it as a frontrunner in the nation's modern retail industry.

GROUP MISSION STATEMENT

WE WILL STRIVE TO BE A LEADING, THOROUGHLY PROFESSIONAL AND GENUINELY CARING RETAIL GROUP
in all that we do. We will provide the best merchandise, sales and service experience for our customers. We will do this in a way that will foster the continuous improvement of our people and our company. We will strive to be a leading Retail Group when measured against appropriate business standards of performance in every function, in every department, in every outlet.

WE WILL PURSUE QUALITY AND PROFITABILITY WITH THE AIM TO STAY IN BUSINESS AND PROVIDE JOBS FOR OUR PEOPLE.
The development of our people is essential to our growth and future success. We will provide them with training to encourage long term employment and professional advancement.

WE WILL STRIVE FOR CONSTANT IMPROVEMENT AND INNOVATION IN ALL THAT WE DO.
We will earn and re-earn the goodwill, trust and confidence of our customers and colleagues every day. The highest ethical standards will guide everything we do. We will strive to achieve Excellence in Service, Efficiency in Management and Integrity in our Business Dealings.

OUR SUPPLIERS ARE IMPORTANT TO OUR SUCCESS.
We will establish long term relationships with suppliers whose values and quality are consistent with ours.